Professional communication in Dhivehi requires clear organisation, suitable wording, and attention to the reader. This training focused on helping administrative staff prepare formal and informal letters with confidence. It explored the stages of drafting correspondence, arranging information logically, and maintaining a consistent letter structure. The programme also highlighted appropriate tone when addressing difficult or sensitive issues. By introducing practical techniques for efficient writing, the training aimed to help staff produce clear and professional letters in less time. Its focus was on strengthening the quality of Dhivehi correspondence and supporting respectful communication across university services.