Student Handbook

This handbook describes the expectations for behavior and conduct in the Maldives National University (MNU) community and outlines the procedures to be followed. It is your road map, containing the policies and procedures that will guide you as a student while you study and grow in this community. It is your responsibility to read it.
A university is a disciplined community, a place where individuals accept their obligations to others and where well-de-fined governance procedures guide behavior for the com-mon good.
The MNU website provides students access to information, services and resources to help get the most out of the University experiences.
Visit: https://mnu.edu.m

Student Administrative Services

Add / Drop Form

I couldn't register for the subjects / I tried to register after the registration due date. What should I do?

Go to MNU Website https://mnu.edu.mv/ Go to Downloads > Forms > Students >
download the “Add / Drop Form”.

  • Please fill all the relevant fields correctly. Submit Add/ Drop form to your Faculty for approval.
  • With the Faculty approval, submit the form to Student Administrative Services or email to studentservices@mnu.edu.mv

If you have any other issue(s) regarding registering of the subjects, submit a ticket to
helpdesk under “Registration” http://helpdesk.mnu.edu.mv/submit_ticket

I have registered to the wrong section(s). What should I do?

Go to MNU Website https://mnu.edu.mv/ Go to Downloads > Forms > Students >
download the “Add / Drop Form”.

  • Please fill all the relevant fields correctly. Submit Add/ Drop form to your Faculty for
    approval.
  • With the Faculty approval, submit the form to Student Administrative Services or email
    to studentservices@mnu.edu.mv.

If you have any other issue(s) regarding registering of the subjects, submit a ticket to
helpdesk under “Registration” http://helpdesk.mnu.edu.mv/submit_ticket

I have registered to an incorrect subject(s). What should I do?

Go to MNU Website https://mnu.edu.mv/ Go to Downloads > Forms > Students >
download the “Add / Drop Form”.

  • Please fill all the relevant fields correctly. Submit Add/ Drop form to your Faculty for
    approval.
  • With the Faculty approval, submit the form to Student Administrative Services or email
    to studentservices@mnu.edu.mv.

If you have any other issue(s) regarding registering of the subjects, submit a ticket to helpdesk under “Registration” http://helpdesk.mnu.edu.mv/submit_ticket.
Ensure your attendance is stated on the form filled by the Faculty.

Advanced Standing

How do I apply for Advanced Standing?

Go to MNU Website https://mnu.edu.mv/ Go to Downloads > Forms > Students >
download the “Application for Advanced Standing Form”.

  • Please fill all the relevant fields and submit it to the Faculty.
  • With the Faculty approval, submit the form to Student Administrative Services.

What are the documents that I need to apply for Advanced Standing?

Along with Advanced Standing Form, you should submit evidence of prior studies. This
includes course outline and transcript of former studies.

Application

Can we submit the Application form online?

Yes. You can submit online application through Admission Portal. To apply, please register
and login through MNU Portal https://portal.mnu.edu.mv/

What documents should be submitted with an Application form?

Submit a complete set of Application for admission. The application must include:

  • National ID Card
  • Attested copies of certificates and transcripts (O’Level/SSC, A’Level/HSC, Tertiary Level)
  • Work experience letters when necessary
  • Professional licenses when necessary

How do I know the deadline for an application and the course starting date?

These dates will be published with the course announcement. Course starting dates are
on MNU academic calendar https://mnu.edu.mv/calendar/.
If you have any queries please email studentservices@mnu.edu.mv.

Clearance Form

When do I need to submit the Clearance Form?

  • When you are withdrawing from a course. Submit a Withdrawal form along with the
    Clearance Form
  • When you apply for graduation. Submit the Graduation Intension form with clear copy of
    National ID card and your Student Card along with the Clearance Form.

What is the process to follow when submitting the Clearance Form?

Go to MNU Website https://mnu.edu.mv/ Go to Downloads > Forms > Students >
download the “Clearance form”.

  • Please fill all the relevant fields correctly. Submit Clearance form to the Faculty, Library
    and Revenue Section for signature and stamp.
  • Then email the Clearance form to studentservices@mnu.edu.mv.

Courses

When will the next intake take place?

Generally MNU offers two intakes. February and July intake. This may differ for some courses. Refer to MNU website for up-to-date information. https://mnu.edu.mv/.

Where can I find more information regarding MNU courses?

You can find more information regarding our courses on MNU website.
Visit https://courses.mnu.edu.mv/ for more information.

What can be done if I wish to change the course?

Go to MNU Website > Downloads > Forms > Students > download the “Application for Course / Campus Change form” .

What does Full Time / Full Time Blended / Part Time Blended mean?

  • Full Time means course is offered in the regular duration and all classes are in face-to-face mode with every day scheduled classes.
  • Full Time / Blended means course is offered in the regular duration but mode of delivery is a combination of face to face and virtual (generally work assigned to do at own time).
  • Part Time / Blended means the course duration is more than the regular duration. Delivery mode will be a combination of face to face and virtual (generally work assigned to do at own time).

What are the fees for the courses?

Different courses have different fees. Course Fees can be found on the university website: https://mnu.edu.mv/course-fees/.

Select your Faculty and you will be able to find the course structure and course fee.

What is the due date for course fee payment / how can we pay course fee online?

Students are advised to settle the payment within two weeks of their registration. You can pay your course fee through self service (go to “Finance” and click to “Balance” to make your payment). If you have any queries please email the details to Revenue Section (revenue@mnu.edu.mv).

Can a course be cancelled after it has been announced?

Yes. To check the Viable Courses list please visit http://mnu.edu.mv/registration/.

Credit Overload Form

Can I request to study more than the units given in the course structure?

Yes. It is possible if you are in your last semester and have an approval from the Dean of your Faculty.

Differ Form

What should I do if I wish to delay the starting of my studies after I have an Acceptance letter?

You can differ your course by submitting the Differ Form which you receive along with the Acceptance letter. Minimum differ period is 1 (one) academic year and after the elapse of this period you will need to apply for the course again.

Free Degree

How do I apply for Free Degree?

Free Degree is a program run by the Ministry of Higher Education. You can apply for this through: https://bit.ly/2NRx7IM.

For more queries please contact Ministry of Higher Education.

How can I get course fee structure to apply for Free Degree program?

Go to the university website www.mnu.edu.mv and click “course fees” under quick links at the bottom of the page (or) send a request mail to studentservices@mnu.edu.mv.

What are the documents required to apply for Free Degree?

New Students need to request a Placement Letter and Course Fee structure from Student Administrative Services. Please email to studentservices@mnu.edu.mv. For each semester, continuing students need to submit Placement Letter, Fee Structure, Unofficial Transcript, and if you have taken Advanced Standing, a letter stating the subjects for which Advanced Standing were taken. Student can get these documents by emailing to studentservices@mnu.edu.mv.

I have already applied for Free Degree and have not received any payments yet. What should I do to avoid being put on Stop list?

It is a responsibility of the student to make sure payments are made in due time. Hence you are advised to fulfill all requirements of Ministry of Higher Education at the earliest to avoid being on the Stop list.

Graduation

How long does it take to issue a Certificate once it has been requested?

  • For Intermediate certificates: generally within 10 working days.
  • For others: From a week to a month.

For more information please email to studentservices@mnu.edu.mv

Is there a specific form to apply for Intermediate certificate?

Go to MNU Website Go to Downloads > Forms > Students > download the “Intermediate Form”. Submit the filled form along with National ID card copy and approval from the Faculty to studentservices@mnu.edu.mv.

What documents are required for a third person to collect a certificate?

Send a letter and National ID card of the recipient to Student Administrative Services.

How can I get a certificate issued for a course done in 2014 or earlier?

Apply using Graduation Intention form to studentservices@mnu.edu.mv.

How do I get the Course Completion letter?

Submit Graduation Intention form along with a Clearance form which has been stamped by the Faculty / Centre, Revenue, and Library to student services with a request slip to issue a completion letter. Please email to studentservices@mnu.edu.mv.

How do I collect Graduation Gown / Can another person collect the gown for me?

You will get a message to collect the Graduation Gown, and it can be collected from Central Administration Reception. If you are sending another person to collect the gown and invitation card, hand them a copy of your National ID card. Also send the measurements of head circumference and the height of the student. For more information please email the details to Central Administrative (admin@mnu.edu.mv).

HelpDesk

Where can I find student helpdesk and how do I submit a ticket?

  • For Intermediate certificates: generally within 10 working days.
  • For others: From a week to a month.

For more information please email to studentservices@mnu.edu.mv

International Students

As an International Student what are the documents that are needed when applying for a course?

In addition to supporting documents in the admission requirements, submit a copy of your passport and visa.

What are the course fees for the international students?

Course structures and fees can be viewed at https://mnu.edu.mv/course-fees/.

Leave of Absence

What do we need to apply for Leave of Absence?

Go to MNU Website > Downloads > Forms > Students > download the “Request for Leave of Absence”.

  • Please fill all the relevant fields correctly. Submit Add/ Drop form to your Faculty for approval.
  • With approval from the Faculty, please email to studentservices@mnu.edu.mv

Re-admission Form

I discontinued my studies and wish to resume again. What should I do?

Go to MNU Website > Downloads > Forms > Students > download the “Re-Admission Form”.
This form is for those who wish to resume studies.

Registration

What is the procedure for Registration?

Once the registration period is open:
New Students

  • Submit Registration form to Student Administrative Services with passport size photo, and wait for an sms from Student Support Services for login details. (this generally takes 2 working days)
  • Using the login details, log on to Self Service and register for subjects.

Continuing Student

  • Register to your subjects through Self Service.

Registration guide “Selfservice-Student self Registration Instruction guideline” available on http://mnu.edu.mv/registration/.
For more information please email to studentservices@mnu.edu.mv.

I Couldn't register from Self Service as it appears Unable to register at this time/not eligible to register. What Should I do?

If you are a New Student please ensure that you have submitted your Registration form. If you are a Continuing Student, make sure you have no outstanding fees to be payable to MNU. If you have not attended classes during the last semester, make sure to take a Leave of Absence for that semester.
If you need more help, submit a ticket to Registration via HelpDesk (or) email the details to studentservices@mnu.edu.mv.

I have not received my Student Email and Self Service ID. What should I do?

Make sure you have submitted your Registration form to Student Administrative Services. Once your registration form has been processed, you will receive a message notifying that your Student Email and Self Service passwords have been created.

To get your email and Self Service password, please email the details to studentservices@mnu.edu.mv

Replacement Form

How can I replace a Lost Certificate?

Go to MNU Website > Downloads > Forms > Students > download the “Replacement Certificate”.
Fill in the request form and after paying the processing fee of MVR 100 to Revenue Section, submit the form to studentservices@mnu.edu.mv.

Stoplist

Why am I on Stoplist?

  • If you have not paid your fee, you will be on Stoplist.
  • If a student has failed a subject 3 times, there is an academic suspension of an year before studies can be resumed.
  • If you fail to complete the subject in the maximum duration (double the duration + 1 year).
  • If any disciplinary action has been taken on you by the university.

Withdrawal

I have already submitted course Withdrawal form to Student Administrative Services. How long will it take for it to process?

Normally within 3 working days. If you have any issues, please email to studentservices@mnu.edu.mv.

Revenue

Course Payment

When is the due date for course payment / How can we pay course fee online?

Students are advised to settle the course fee payment within two weeks of their registration.

You can pay your course fee through self service. For more information please visit the following link. mnu.edu.mv/pay-course-fee-online

If you have any queries please contact Revenue 3345103 or email the details to revenue@mnu.edu.mv.

How can I transfer money to MNU account for my course fee?

Students are advised to use self-service login to make course fee payments.

However, for payments other than course fees, students are provided with the option to transfer payment to the MNU account (7701-101374-001).

After making the payments through transfer, please make sure to email all the details of the payment and deposit slip to revenue@mnu.edu.mv.

How are fees charged in MNU?

Can I register for the next term if there is any pending payment?

You will have to clear all pending payments before you register for a new semester or a new course.

Can we pay online for remarking?

For payments other than course fees, students are provided with the option to transfer payment to the MNU account (7701-101374-001).

After making the payments through transfer, please make sure to email all the details of the payment and deposit slip to revenue@mnu.edu.mv

Can we pay the course fee in installments?

If you have difficulty in paying the course fee you may write to Student Support. Please email to studentsupport@mnu.edu.mv.
After evaluating the situation alternative payment schedule may be given on case by case basis.

Course Refund

How can I get my course fee refunded?

Please fill the Refund Application form. Visit the following link: https://mnu.edu.mv/wpcontent/uploads/2016/10/Refund-Application-Form.pdf.

Please email the details to revenue@mnu.edu.mv.

Examination

Campus Change

Can I do my examinations in a place other than my registered Campus?

Yes. Final and re-sit examinations will be available at all MNU Campuses (Male’, L.Gan, HDh. Kulhudhuffushi, GDh. Thinadhoo and S. Hithadhoo). To request for exam campus change, submit an application form online via the Exam Portal before the deadline specified in the Academic Calendar.

For details on how to apply for Exam Campus Change:

  1. Visit the following link: https://mnu.edu.mv/exam/
  2. Go to “Exam Rules and Instructions”
  3. Then go to “Exam Campus Change”

How do I change my campus to do my examination?

To change your campus for final or re-sit examinations scheduled at the end of each term, submit an application form online via the “Exam Portal” before the deadline specified in the Academic Calendar.

For details on how to apply for Exam Campus Change:

  1.  Visit the following link: https://mnu.edu.mv/exam/
  2. Go to “Exam Rules and Instructions”
  3. Then go to “Exam Campus Change”

Examination

What should I do if I was unable to attend the examination?

Refer to Section 9 of the University Examination Rules, which can be accessed from the following link: https://mnu.edu.mv/wp-content/uploads/2016/10/Examination-Rules-revised-on-4.11.2018.pdf

What should I do if I need a special arrangement in my examinations?

Refer to Section 8 of the University Examination Rules, which can be accessed from the following link: https://mnu.edu.mv/wp-content/uploads/2016/10/Examination-Rules-revised-on-4.11.2018.pdf

What happens if I fall ill in the examination hall?

Inform the invigilator in the examination hall. If you are unable to continue the examination, you will be given permission to leave. In such circumstances, you may apply for special consideration. For further information refer to Section 9 of the University Examination

Rules, which can be accessed from the following link:
https://mnu.edu.mv/wp-content/uploads/2016/10/Examination-Rules-revised-on-4.11.2018.pdf

Exam Portal

What is Exam Portal?

Exam Portal is an online platform to apply for Exam Campus Change, print your Statement of Entry and report clashes in the Examination Timetable, for final and Re-sit Examinations scheduled at the end of each term. Your Self-Service username and password is required to log in to the Exam Portal. It can be accessed from the following link: https://mnu.edu.mv/portal/login.php

Online Examination

What should I do if I face a problem in an online examination?

For mid term examinations and unit tests, contact your Faculty/Center.

For final and re-sit examinations scheduled at the end of each term, refer to the section on “Reporting Issues in Exam” in the following link:

http://helpdesk.mnu.edu.mv/knowledgebase/1/article/2/online-exam-instructions

Paper Viewing

How can I apply for exam paper viewing?

Submit the application form for viewing the exam paper script, to the respective Faculty, within the period specified in the form. The form can be accessed from the following link:
https://mnu.edu.mv/wp-content/uploads/2016/10/Examination-Viewing-Form.pdf

Remarking

How can I apply for remarking for my examination paper?

Submit the application form for remarking to the respective Faculty within the period specified in the form. The form can be accessed from the following link:
https://mnu.edu.mv/wp-content/uploads/2016/10/Application-for-Remarking.pdf

Re-sit Examination

How do I know if I have to do a re-sit examination?

Check your results from Self-Service after the final examination result finalization period specified in the Academic Calendar. If your grade for a subject is “FC”, you are eligible for a re-sit examination for that subject, unless informed otherwise by your Faculty/Center.

Statement of Entry (SOE)

What is a Statement of Entry?

Statement of Entry (SOE) is a document that is needed for final and re-sit examinations scheduled at the end of each term. Students are required to bring a print-out of the SOE to the exam hall. SOE gives the subjects for which the student is eligible to sit for the examinations and the campus where the student should attend for each examination. SOE for the exam should be printed before the deadline specified on the Academic Calendar.

For details on how to print the SOE:

  1. Visit the following link: https://mnu.edu.mv/exam/
  2. Go to “Exam Rules and Instructions”
  3. Then go to “Statement of Entry”

When is the Statement of Entry needed?

A print-out of the Statement of Entry (SOE) is needed for the final and re-sit examinations scheduled at the end of each term. SOE is NOT needed for mid term examinations or unit tests.

How can I get my Statement of Entry for the examination?

For details on how to print the Statement of Entry (SOE):

  1. Visit the following link: https://mnu.edu.mv/exam/
  2. Go to “Exam Rules and Instructions”
  3. Then go to “Statement of Entry”

What should I do if there is a mistake or error on my Statement of Entry?

Refer to Steps 7, 8 and 9 in the “Instructions for Statement of Entry Printing”. To access this document:

  1.  Visit the following link:https://mnu.edu.mv/exam/
  2. Go to “Exam Rules and Instructions”
  3. Then go to “Statement of Entry”

Timetable

Where can I find the examination timetable?

For final and re-sit examinations scheduled at the end of each term, the examination timetables can be checked from MNU website:

  1. Visit the following link: https://mnu.edu.mv/exam/
  2. Go to “Examination Timetables”

When will the examination timetable be released?

For final and re-sit examinations scheduled at the end of each term, the final version of the examination timetable will be released one month prior to the examination starting date. However, a tentative timetable will be available two months prior to the examination starting date.

Examination timetables can be checked from MNU website:

  1.  Visit the following link: https://mnu.edu.mv/exam/
  2. Go to “Examination Timetables”

How do I report a clash in the examination timetable?

For final examinations scheduled at the end of each term, clashes in the “Tentative” exam timetable should be reported to the respective Faculty/Center before the deadline specified in the Tentative Timetable.

For final and re-sit examinations scheduled at the end of each term, clashes in the “final version” of the examination timetable should be reported via the Exam Portal before the deadline specified on the exam timetable (final version).

For details on how to report a clash in the examination timetable:

  1. Visit the following link: https://mnu.edu.mv/exam/
  2.  Go to “Exam Rules and Instructions”
  3. Then go to “Exam Timetable Clash”.

Library

Access

I cannot login to the library OPAC. What can I do?

You can send an email to library@mnu.edu.mv, requesting to change your username and password.

Do the Libraries have group study rooms?

MNU Male’ campus libraries (Central, Business and Health) have group study rooms. You can either book the rooms online or visit the library and request to book the room via the library counter.

How can I book study rooms in MNU Libraries?

You can book the study rooms by visiting the library OR by booking the rooms online.

To book the study rooms online:

  1. Sign in to your OPAC account by visiting mnu.edu.mv/OPAC
  2. Search for “Study Room”.
  3. Click on the “Add” button near the library you want to book the study room.

Can I use the Library OPAC on my mobile device, phone or tablet?

Yes, you can download the Library Mobile app from Google play, and set it up to your personal account.

Are there any computers available in library for student use?

Yes, computers are available for student use at all Libraries.

How can I get access to Library services as an Alumni Member?

You will need to be registered as an Alumni Member (through student services) and then register at the library.

Books / Materials

I am unable to go to library to return books. What are my options?

If you are unable to visit the library, you may handover the material to a trusted person to return the material to the library. Please ensure that this is the last option.

How many books can I borrow at a time?

  • Academic Staff, Council Members, PhD Students can borrow 20 items for a Semester.
  • Part-time staff, Postgraduate and Undergraduate Students can borrow 10 items for 4 weeks
  • Block Mode is all the contact hours are taken face to face during specific periods of the semester rather on a daily basis.

Can I renew a book via another MNU Library?

Yes, you can visit any of the MNU Libraries for renewing the material.

Who can borrow books from the Libraries?

All registered members at MNU Library can borrow library material. These include:

  • Students
  • Academic Staff
  • Administrative Staff
  • Alumni Members
  • Council member
  • Special members

How can I see which books I have currently borrowed and are overdue?

You can view the detail of your borrowed books by:

  • Signing into Library OPAC account (mnu.edu.mv/OPAC) > My Portal > Loans OR
  • You can view the details from Library Mobile App.

How can I know the availability of the book without visiting the library?

You can search for the book at library OPAC (mnu.edu.mv/OPAC). You can search by Title, Author, Year Published, Publisher, Subject and check the status of the material.

Can I borrow a book on behalf of another Student?

No. Unless there is a valid reason, the library recommends the student to visit the library to borrow materials. If there is a reason the student is unable to visit the library, the student can communicate with the library (library@mnu.edu.mv) and the library will look into the issue case by case.

I have lost my borrowed materials. What should I do?

If you have lost your borrowed materials, please inform the library of this as soon as possible.

Books Online

Will I be able to renew books online?

Online renewal is currently available for only Academic and Administrative staff.

  • Staff can send the request to library email – library@mnu.edu.mv for renewal.
  • Students will need to visit the library to renew the materials.

How can I find eBooks?

eBooks are available via our Online Databases. In EBSCO, you can either choose to search eBook collection OR do a general search and put limiters.
In Research4Life, you can search and select to view only the eBooks.

The book I need is already borrowed by another user. How can I get it?

If the material you need is borrowed by another user, you have the option of reserving the books by:

  • Visiting any MNU Library OR
  • By signing in to your library OPAC account OR
  • By using the Library Mobile App.

How do I download an eBook from EBSCO?

To download an eBook:

  1. Click the Full Download icon for the eBook you would like to download.
  2.  If you are not logged into your My EBSCOhost folder, you are prompted to do so.
  3.  Select a Download duration from the drop-down menu and confirm that you have Adobe® Digital Editions or equivalent reader software installed.
  4. Click the Full Download button.
  5.  The eBook is added to the checkout area of the folder, accessible from the upper-right corner of the EBSCOhost interface.
  6. Select to Open or Save the file from the resulting dialog box.
  7. If you Open the file, your eBook is opened with Adobe® Digital Editions.
  8. If you Save the file, the eBook is saved to your computer and can be opened with Adobe® Digital Editions at a later time.
  9. When a downloaded eBook is opened, it is displayed in Adobe® Digital Editions.

Campus

Are there any campus libraries?

MNU does have a branch library in Kulhudhufushi campus, Hithadhoo campus, Thinadhoo campus and Gan campus. The campus libraries also provide the same services as Male’ campus libraries.

Clearance Form

What should I do to get the library to stamp the clearance form?

Students who have not registered to Library portal need to register via the portal mnu.edu.mv/OPAC After Registering to the library send the form to library@mnu.edu.mv

  • Ensure that your details are completed before sending the form.
  • Attached your Student ID card / National ID card copy.
  • Ensure that the form is sent in word/ PDF format.

For more information please email the details to library@mnu.edu.mv

Database

How do I get access to library Database?

Once you register at the library you will get access to the Library online collection. You can get the username and password by either.

  • Visiting the library and getting the Database card from the Library Counter, OR
  • Sending an email to library@mnu.edu.mv requesting access to the Database card.

Dhivehi material can be accessed via Saruna (saruna.mnu.edu.mv).

What are the online resources I have access to?

Once you register at the library you will get access to the Library online collection. These resources include:

  • EBSCOHost
  • Research4Life (Hinaru, GOALI, ARDI, AGORA, OARE)
  • LexisNexis
  • Saruna

How do I login to OPAC?

When you register to the library, you will be provided with a username and password. Use this username and password to access OPAC (mnu.edu.mv/OPAC).

Donations

I have some books I no longer want. How can I donate them to the library?

You can visit the library and donate or you can call the library and the library will make arrangements to pick up the donated material.

Feedback

What if I want to provide my feedback about the library? Is there anyway I can do that?

Yes, you can do this by either completing the feedback forms available at the libraries or by sending an email to library@mnu.edu.mv

Others

What is the cost for an A4 paper for photocopying?

You can buy an A4 paper from the library counter for 50 Laari.

Payment

Can I delay paying my fines?

Yes, but you will not be able to borrow / renew materials until the charges are settled.

What should I do if a book gets damaged?

Report to the library either by visiting the library, or by sending an email to library@mnu.edu.mv. Library will prepare a statement according to the status of the damaged materials.

Can I pay by card ?

Currently, card payment is not available at the library.

Do you count Friday Saturday when counting over dues?

The due dates are calculated including holidays and weekends.

Referencing

Where can I find information on APA Style?

Registration

How do I register at the library?

You can register at the library very easily by completing four steps:

  1. Visit library website: mnu.edu.mv/opac
  2. Click on Register
  3.  Complete the form
  4. Save the form

You will get a Registration Confirmation email within 24 hours.

Services

What services are offered by MNU Library?

The library offers the following services:

  • Circulation service (borrow/return/renew etc).
  • Reference service (assistance in finding relevant materials for your studies).
  • Photocopy service.
  • Study room service.
  • Information Literacy sessions for all users (scheduled and conducted on demand). Sessions include: APA referencing, Search Strategies and Information Evaluation, Effectively using the library databases

Timing

What are the opening hours of MNU Library?

MNU libraries are open from:

  • Sunday to Wednesday: 08:00 – 20:00 hours
  • Thursday: 08:00 – 18:00 hours
  • Saturday: 08:00 – 16:00 hours

WiFi

Does the MNU Libraries have WiFi?

Yes, WiFi is available in all MNU libraries including campus libraries.

Student Support Services

Accommodation

Is there student accommodation available at the University?

We have four student Dhanaals at MNU.

  • Majudhudheen Dhanaal (Malé Campus).
  • Edhurukaleygefaanu Dhanaal (Kulhudhuffushi Campus).
  • Dhonbeyya Dhanaal (Hithadhoo Campus).
  • Dhannakaleygefaanu Dhanaal (Thinadhoo Campus).

For more information, visit our Student Accommodations page: https://mnu.edu.mv/hostelaccommodation/

What are the rules that need to be followed in Dhanaal?

Below is the link for Dhanaal Rules & Guidelines:
https://mnu.edu.mv/wp-content/uploads/2016/10/Dhanaal-thakun-jaaga-dhinumaa-beyehey-gaaidhu-21-May-2012.pdf

For more information please contact:

  • Majudhudheen Dhanaal (Malé Campus) Contact Number: 3345200
  • Edhurukaleygefaanu Dhanaal (Kulhudhuffushi Campus) Contact Number: 6527761
  • Dhonbeyya Dhanaal (Hithadhoo Campus) Contact Number: 6885053
  • Dhannakaleygefaanu Dhanaal (Thinadhoo Campus) Contact Number: 6842719.

How do I apply for the Student Accommodation?

MNU will announce availability of Accommodation for the Dhanaals.

For Majudhudheen Dhanaal (Male’ Campus), student can apply for Accommodation from the link below, make sure you submit the form before the deadline.

https://mnu.edu.mv/majudhudheen-dhanaal-application-form/

For Edhurukaleygefaanu Dhanaal (Kulhudhuffushi Campus), Dhonbeyya Dhanaal (Hithadhoo Campus) and Dhannakaleygefaanu Dhanaal (Thinadhoo Campus), please submit the Dhanaal form to the campus.

What are the facilities available in Dhanaal and what are the room fees?

  • Majudhudheen Dhanaal (Malé Campus)
    • Shared rooms for 900/- per month – Single room for 1200/- per month.
  • Edhurukaleygefaanu Dhanaal (Kulhudhuffushi Campus)
    • Shared rooms for 400/- per month – Single room for 500/- per month.
  • Dhonbeyya Dhanaal (Hithadhoo Campus)
    • Single room for 500/- per month.
  • Dhannakaleygefaanu Dhanaal (Thinadhoo Campus)
    • Single room for 500/- per month.

(Electricity, Water, Gas bills included in rent. Internet not provided).

Do I need to apply for student accommodation every semester?

Dhanaal accommodation is given for a semester and all students, including those who were residing in the Dhanaal, need to apply for accommodation end of every semester. 75% of Dhanaal placement is given for eligible, continuing students. 25% of the placements are reserved for new students.

End of each academic year, all students will need to vacate the MNU accommodation residences.

For more information email to studentsupport@mnu.edu.mv

Moodle

I have registered to subjects in self-service. But I still cannot see subject(s) from Moodle. How can this issue be solved?

Once you get registered for your subjects in self-service, it takes a few hours to synchronize.

However, if the subjects do not show in Moodle within two days, make sure there are no issues with your registration by emailing to studentservices@mnu.edu.mv or submit a ticket to Student Helpdesk (Registration) to solve your issue.

I cannot log in to Moodle. What should I do?

For your Moodle login, please use your student email. Use the “Sign in with MNU Email” link.
https://moodle.mnu.edu.mv/
If you have any issues, please email to studentsupport@mnu.edu.mv.

Scholarship

Does the university offer scholarships?

MNU offers a number of scholarship opportunities every semester to new students joining the University. If you need more information about the MNU Scholarships, please visit the Scholarship page on our website.

Do I need to resign from my job if I get MNU Scholarship?

Students who are awarded Undergraduate / Post graduate Full Scholarship, need to resign from their jobs.

If I differ or drop the course will my Scholarship status be effected?

Yes. If you differ or drop the course, you will no longer be eligible for the Scholarship you have secured.

I have already paid for my course fee, however I got MNU Scholarship. What should I do to claim my refund of the course fee?

Students are advised to settle the payment within two weeks of their registration. You can pay your course fee through self service (go to “Finance” and click to “Balance” to make your payment). If you have any queries please email the details to Revenue Section (revenue@mnu.edu.mv).

What are the documents needed to apply for MNU scholarships?

For Tuition Fee & Undergraduate Full Scholarship:

  • MNU Scholarship Form.
  • Attested O’ Level and A’ Level Certificates.
  • School Leaving Certificate.
  • ID Card Copy.

For Postgraduate Full Scholarship:

  • MNU Scholarship Form.
  • Attested Degree Certificate.
  • Attested Degree Transcript.
  • ID Card Copy.

For Shaheed Award:
This award will be opened for students from four Faculties (MNUBS, FHTS, FEST, CMS).
Fill in the Shaheed Award form and submit with your academic transcript to your respective Faculty.
Please email to studentsupport@mnu.edu.mv

For Special Scholarship (Gaumu Binaa Kurumah Dhey Khaassa Scholarship):

  • Gaumu Binaa Kurumah Dhey Khaassa Scholarship Form.
  • Attested O’Level and A’Level Certificates.
  • ID Card Copy.

What are the Spciel Scholarships (Gaumu Binaa Kurumah Dhey Khaassa Scholarship) provided in MNU?

Please go to the following link regarding the Special Scholarship (Gaumu binaa kurumah dhey khaassa Scholarship) provided in MNU.
Link: https://mnu.edu.mv/gaumu-binaa-kurumah-dhey-khaassa-scholarship/

Self Service

I am having some issues with the password in Self Service. What should I do?

Self service password can only be reset from self service page (not Moodle page).

I am unable to Access to Moodle / Self Service. What should I do?

  1.  Login to your Student Email.
  2.  Find an email from Self Service in your Student Email.
  3.  The mail will contain the username and password for your Self Service account.
  4.  Got to the website: self-service.mnu.edu.mv
  5. Write your username and password as in the email you received.
  6.  Remember to change your password as soon as you login the first time.

Please follow the instructions on the following link to get access to your student email and self service accounts. You can now reset your student email, self service and Moodle passwords yourself. Just follow the instructions on the following link: Password Reset Announcement.

If you have an issue regarding, please email to studentsupport@mnu.edu.mv or submit a ticket to Helpdesk under “Self Service”.

Student Email

How do we access our student email and self-service?

Follow the instructions in the video below to login into Student Email and Self Service Account.

 

 

 

I cannot Login to Student Email. What should I do?

Please Email the following details to Student Support Services (Email: studentsupport@mnu.edu.mv) or issue a ticket to helpdesk “Student Email”.

  • Student ID number
  • Student Name
  • Course
  • Phone Number

Student Card

My student ID card is lost / stolen. What should I do?

Fill in the Application for Student Card form (get the form from Student Support Services ‘or’ Download it from MNU website).

Go to Downloads > Students > Forms > “Application for Student Card”.

Fill in the form and pay MVR 50.00 to Revenue Section (counter no.2) in Student Administrative Services.

After payment Email that form with a blue background passport size photo to Student Support Services.

Please email to studentsupport@mnu.edu.mv

How do I apply for student ID card online? What are the document(s) I have to submit?

Fill in the Student Card Slip (get the slip from Student Support Services ‘or’ Download it from MNU website).

Go to Downloads > Students > Forms > “Request Slip for Student Card” and email the Form with a blue background passport size photo to Student Support Services. Please email to studentsupport@mnu.edu.mv.

Workshop / Tutoring

How can I apply for Workshop / Tutoring?

MNU Student Support Services will open application to register for Workshop and Tutoring and will email students to fill a google form. Students who want to join these sessions need to submit the google form in time to secure a place in the class.