Frequently Asked Questions (FAQs)

Have some questions about your journey at the Maldives National University? Here are some answers to the most frequently asked questions that will help you familiarize with the processes when studying with us.

Student Administrative Services

Add / Drop Form

I couldn't register for the subjects / I tried to register after the registration due date. What should I do?

Go to MNU Website https://mnu.edu.mv/ Go to Study > Downloads > Forms > Administrative > download the “Add / Drop Form”.

  • Please fill all the relevant fields correctly. Submit Add/ Drop form to your Faculty for approval.
  • With the Faculty approval, submit the form to Student Administrative Services or email to studentservices@mnu.edu.mv

If you have any other issue(s) regarding registering of the subjects, submit a ticket to
helpdesk under “Registration” http://helpdesk.mnu.edu.mv/index.php/submit-ticket

I have registered to the wrong section(s). What should I do?

Go to MNU Website https://mnu.edu.mv/ Go to Study > Downloads > Forms > Administrative > download the “Add / Drop Form”.

  • Please fill all the relevant fields correctly. Submit Add/ Drop form to your Faculty for
    approval.
  • With the Faculty approval, submit the form to Student Administrative Services or email
    to studentservices@mnu.edu.mv.

If you have any other issue(s) regarding registering of the subjects, submit a ticket to
helpdesk under “Registration” http://helpdesk.mnu.edu.mv/index.php/submit-ticket

I have registered to an incorrect subject(s). What should I do?

Go to MNU Website https://mnu.edu.mv/ Go to Study > Downloads > Forms > Administrative > download the “Add / Drop Form”.

  • Please fill all the relevant fields correctly. Submit Add/ Drop form to your Faculty for
    approval.
  • With the Faculty approval, submit the form to Student Administrative Services or email
    to studentservices@mnu.edu.mv.

If you have any other issue(s) regarding registering of the subjects, submit a ticket to helpdesk under “Registration” http://helpdesk.mnu.edu.mv/index.php/submit-ticket.
Ensure your attendance is stated on the form filled by the Faculty.

Advanced Standing

How do I apply for Advanced Standing?

Go to MNU Website https://mnu.edu.mv/ Go to Study > Downloads > Forms > Administrative > download the “Application for Advanced Standing Form”.

  • Please fill all the relevant fields and submit it to the Faculty.
  • With the Faculty approval, submit the form to Student Administrative Services.

What are the documents that I need to apply for Advanced Standing?

Along with Advanced Standing Form, you should submit evidence of prior studies. This includes course outline and transcript of former studies.

Application

Can we submit the Application form online?

Yes. You can submit online application through Admission Portal. To apply, please register
and login through MNU Portal https://portal.mnu.edu.mv/

What documents should be submitted with an Application form?

Submit a complete set of Application for admission. The application must include:

  • National ID Card
  • Attested copies of certificates and transcripts (O’Level/SSC, A’Level/HSC, Tertiary Level)
  • Work experience letters when necessary
  • Professional licenses when necessary

How do I know the deadline for an application and the course starting date?

These dates will be published with the course announcement. Course starting dates are
on MNU academic calendar https://mnu.edu.mv/events-calendar/.
If you have any queries please email studentservices@mnu.edu.mv.

Clearance Form

When do I need to submit the Clearance Form?

  • When you are withdrawing from a course. Submit a Withdrawal form along with the Clearance Form
  • When you apply for graduation. Submit the Graduation Intension form with clear copy of National ID card and your Student Card along with the Clearance Form.

What is the process to follow when submitting the Clearance Form?

Go to MNU Website https://mnu.edu.mv/ Go to Study > Downloads > Forms > Administrative > download the “Clearance form”.

  • Please fill all the relevant fields correctly. Submit Clearance form to the Faculty, Library and Revenue Section for signature and stamp.
  • Then email the Clearance form to studentservices@mnu.edu.mv.

Courses

When will the next intake take place?

Generally MNU offers two intakes. February and July intake. This may differ for some courses. Refer to MNU website for up-to-date information. https://mnu.edu.mv/.

Where can I find more information regarding MNU courses?

You can find more information regarding our courses on MNU website.
Visit https://courses.mnu.edu.mv/ for more information.

What can be done if I wish to change the course?

Go to MNU Website https://mnu.edu.mv/ Go to Study > Downloads > Forms > Administrative > download the “Application for Course / Campus Change form” .

What does Full Time / Full Time Blended / Part Time Blended mean?

  • Full Time means course is offered in the regular duration and all classes are in face-to-face mode with every day scheduled classes.
  • Full Time / Blended means course is offered in the regular duration but mode of delivery is a combination of face to face and virtual (generally work assigned to do at own time).
  • Part Time / Blended means the course duration is more than the regular duration. Delivery mode will be a combination of face to face and virtual (generally work assigned to do at own time).

What are the fees for the courses?

Different courses have different fees. Course Fees can be found on the university website: https://mnu.edu.mv/students/course-fees/.

Select your Faculty and you will be able to find the course structure and course fee.

What is the due date for course fee payment / how can we pay course fee online?

Students are advised to settle the payment within two weeks of their registration. You can pay your course fee through self service (go to “Finance” and click to “Balance” to make your payment). If you have any queries please email the details to Revenue Section (revenue@mnu.edu.mv).

Can a course be cancelled after it has been announced?

Yes. To check the Viable Courses list please visit https://mnu.edu.mv/registration/.

Credit Overload Form

Can I request to study more than the units given in the course structure?

Yes. It is possible if you are in your last semester and have an approval from the Dean of your Faculty.

Differ Form

What should I do if I wish to delay the starting of my studies after I have an Acceptance letter?

You can differ your course by submitting the Differ Form which you receive along with the Acceptance letter. Minimum differ period is 1 (one) academic year and after the elapse of this period you will need to apply for the course again.

Free Degree

How do I apply for Free Degree?

Free Degree is a program run by the Ministry of Higher Education. You can apply for this through: https://bit.ly/2NRx7IM.

For more queries please contact Ministry of Higher Education.

How can I get course fee structure to apply for Free Degree program?

Go to the university website www.mnu.edu.mv and click “course fees” under quick links at the bottom of the page (or) send a request mail to studentservices@mnu.edu.mv.

What are the documents required to apply for Free Degree?

New Students need to request a Placement Letter and Course Fee structure from Student Administrative Services. Please email to studentservices@mnu.edu.mv. For each semester, continuing students need to submit Placement Letter, Fee Structure, Unofficial Transcript, and if you have taken Advanced Standing, a letter stating the subjects for which Advanced Standing were taken. Student can get these documents by emailing to studentservices@mnu.edu.mv.

I have already applied for Free Degree and have not received any payments yet. What should I do to avoid being put on Stop list?

It is a responsibility of the student to make sure payments are made in due time. Hence you are advised to fulfill all requirements of Ministry of Higher Education at the earliest to avoid being on the Stop list.

Graduation

How long does it take to issue a Certificate once it has been requested?

  • For Intermediate certificates: generally within 10 working days.
  • For others: From a week to a month.

For more information please email to studentservices@mnu.edu.mv

Is there a specific form to apply for Intermediate certificate?

Go to MNU Website Go to Downloads > Forms > Students > download the “Intermediate Form”. Submit the filled form along with National ID card copy and approval from the Faculty to studentservices@mnu.edu.mv.

What documents are required for a third person to collect a certificate?

Send a letter and National ID card of the recipient to Student Administrative Services.

How can I get a certificate issued for a course done in 2014 or earlier?

Apply using Graduation Intention form to studentservices@mnu.edu.mv.

How do I get the Course Completion letter?

Submit Graduation Intention form along with a Clearance form which has been stamped by the Faculty / Centre, Revenue, and Library to student services with a request slip to issue a completion letter. Please email to studentservices@mnu.edu.mv.

How do I collect Graduation Gown / Can another person collect the gown for me?

You will get a message to collect the Graduation Gown, and it can be collected from Central Administration Reception. If you are sending another person to collect the gown and invitation card, hand them a copy of your National ID card. Also send the measurements of head circumference and the height of the student. For more information please email the details to Central Administrative (admin@mnu.edu.mv).

HelpDesk

Where can I find student helpdesk and how do I submit a ticket?

  • For Intermediate certificates: generally within 10 working days.
  • For others: From a week to a month.

For more information please email to studentservices@mnu.edu.mv

International Students

As an International Student what are the documents that are needed when applying for a course?

In addition to supporting documents in the admission requirements, submit a copy of your passport and visa.

What are the course fees for the international students?

Course structures and fees can be viewed at https://mnu.edu.mv/course-fees/.

Leave of Absence

What do we need to apply for Leave of Absence?

Go to MNU Website > Downloads > Forms > Students > download the “Request for Leave of Absence”.

  • Please fill all the relevant fields correctly. Submit Add/ Drop form to your Faculty for approval.
  • With approval from the Faculty, please email to studentservices@mnu.edu.mv

Re-admission Form

I discontinued my studies and wish to resume again. What should I do?

Go to MNU Website > Downloads > Forms > Students > download the “Re-Admission Form”.
This form is for those who wish to resume studies.

Registration

What is the procedure for Registration?

Once the registration period is open:
New Students

  • Submit Registration form to Student Administrative Services with passport size photo, and wait for an sms from Student Support Services for login details. (this generally takes 2 working days)
  • Using the login details, log on to Self Service and register for subjects.

Continuing Student

  • Register to your subjects through Self Service.

Registration guide “Selfservice-Student self Registration Instruction guideline” available on http://mnu.edu.mv/registration/.
For more information please email to studentservices@mnu.edu.mv.

I Couldn't register from Self Service as it appears Unable to register at this time/not eligible to register. What Should I do?

If you are a New Student please ensure that you have submitted your Registration form. If you are a Continuing Student, make sure you have no outstanding fees to be payable to MNU. If you have not attended classes during the last semester, make sure to take a Leave of Absence for that semester.
If you need more help, submit a ticket to Registration via HelpDesk (or) email the details to studentservices@mnu.edu.mv.

I have not received my Student Email and Self Service ID. What should I do?

Make sure you have submitted your Registration form to Student Administrative Services. Once your registration form has been processed, you will receive a message notifying that your Student Email and Self Service passwords have been created.

To get your email and Self Service password, please email the details to studentservices@mnu.edu.mv

Replacement Form

How can I replace a Lost Certificate?

Go to MNU Website > Downloads > Forms > Students > download the “Replacement Certificate”.
Fill in the request form and after paying the processing fee of MVR 100 to Revenue Section, submit the form to studentservices@mnu.edu.mv.

Stoplist

Why am I on Stoplist?

  • If you have not paid your fee, you will be on Stoplist.
  • If a student has failed a subject 3 times, there is an academic suspension of an year before studies can be resumed.
  • If you fail to complete the subject in the maximum duration (double the duration + 1 year).
  • If any disciplinary action has been taken on you by the university.

Withdrawal

I have already submitted course Withdrawal form to Student Administrative Services. How long will it take for it to process?

Normally within 3 working days. If you have any issues, please email to studentservices@mnu.edu.mv.

Revenue

Course Payment

When is the due date for course payment / How can we pay course fee online?

Students are advised to settle the course fee payment within two weeks of their registration.

You can pay your course fee through self service. For more information please visit the following link. mnu.edu.mv/pay-course-fee-online

If you have any queries please contact Revenue 3345103 or email the details to revenue@mnu.edu.mv.

How can I transfer money to MNU account for my course fee?

Students are advised to use self-service login to make course fee payments.

However, for payments other than course fees, students are provided with the option to transfer payment to the MNU account (7701-101374-001).

After making the payments through transfer, please make sure to email all the details of the payment and deposit slip to revenue@mnu.edu.mv.

How are fees charged in MNU?

Can I register for the next term if there is any pending payment?

You will have to clear all pending payments before you register for a new semester or a new course.

Can we pay online for remarking?

For payments other than course fees, students are provided with the option to transfer payment to the MNU account (7701-101374-001).

After making the payments through transfer, please make sure to email all the details of the payment and deposit slip to revenue@mnu.edu.mv

Can we pay the course fee in installments?

If you have difficulty in paying the course fee you may write to Student Support. Please email to studentsupport@mnu.edu.mv.
After evaluating the situation alternative payment schedule may be given on case by case basis.

Course Refund

How can I get my course fee refunded?

Please fill the Refund Application form. Visit the following link: https://mnu.edu.mv/wpcontent/uploads/2016/10/Refund-Application-Form.pdf.

Please email the details to revenue@mnu.edu.mv.

Examination

Campus Change

Can I do my examinations in a place other than my registered Campus?

Yes. It is possible to change your campus for the Final and Re-sit examinations offered at the end of each Term. Exam Campus Changes are permitted to MNU Campuses (Male’, L.Gan, HDh. Kulhudhuffushi, GDh. Thinadhoo and S. Hithadhoo). Campus Change for the exam are not permitted to Out-Reach centers.

To request for exam campus change, submit an application form online via the Exam Portal before the specified deadline or the deadline given in MNU Academic Calendar.

For further details visit the following link:

Instruction on how to apply for Exam Campus Change

Exam Portal

 

 

How do I change my campus to do my examination?

To change your exam campus change, submit an application form online via the Exam Portal before the specified deadline or the deadline given in MNU Academic Calendar.

For further details visit the following link:

Instruction on how to apply for Exam Campus Change

Exam Portal

 

 

Examination

What should I do if I was unable to attend the examination?

Students who are unable to attend an examination due to circumstances beyond their control may request special consideration from their faculty. The request must be made within 72 hours after the examination or no later than two days following the day of the specific examination.

For further details, please refer to Section 9 of the Examination Rules.

If you miss an examination due to medical reasons, submit a Student Medical Report Form within the period specified above.

What should I do if I need a special arrangement in my examinations?

Students with temporary or permanent disabilities may request special arrangements for examinations from their faculty. Requests should be made at the beginning of the term/semester or as soon as circumstances allow.

For further details, please refer to Section 8 of the Examination Rules.

What happens if I fall ill in the examination hall?

Inform an invigilator in the examination hall immediately. If you are unable to continue the examination, you will be given permission to leave. In such circumstances, you may request special consideration from your Faculty.

For further information on applying for special consideration refer to Section 9 of the Examination Rules.

 

Exam Portal

What is Exam Portal?

Exam Portal is an online platform for students to apply for Exam Campus Change, print their Statement of Entry and report clashes in their Examination Timetable, in the Final and Re-sit Examinations scheduled at the end of each Term/Semester.

You will need to login to the Exam Portal using your student email ID.

Paper Viewing

How can I apply for exam paper viewing?

Students may request to view the final examination script for a subject in the presence of a member of the departmental staff after the final publication date of grades are released and before weeks 8 elapse from the date of the publication of the grades.

The request must be made by submitting the “Examinations Script Viewing Form” to the respective Faculty.

 

Remarking

How can I apply for remarking for my examination paper?

Students may request remarking their examinations paper within 3 days of publication of their grades.

The request must be made by submitting the “Application for Remarking” form to the respective Faculty.

Re-sit Examination

What is a re-sit examination?

A re-sit examination or a further examinations is an examination offered at the discretion of the Faculty Academic Review Committee for students who have marginally failed the exam.

To check whether you are eligible for a re-sit examination, check your results from Self-Service after the final examinations or during the result finalization period specified in the MNU Academic Calendar. An “FC” grade in a subject indicates eligibility for a re-sit examination in that subject.

For further details, please refer to Section 11 of the Examination Rules.

Re-Exam

What is a re-exam?

Students who request special consideration for a missed examination, impaired performance, or impaired preparation time may be offered a re-examination or a special examination at the discretion of the Faculty Academic Review Committee.

To check whether you have been granted a re-examination, please check your results on Self-Service after the final examinations or during the result finalization period specified in the MNU Academic Calendar. A “DF” grade in a subject indicates eligibility for a re-examination in that subject.

For further details, please refer to Section 10 of the Examination Rules.

 

Statement of Entry (SOE)

What is a Statement of Entry?

The Statement of Entry (SOE) is a necessary document for Final and Re-sit examinations held at the end of each term/semester. It should be printed by students from the Exam Portal and presented as a hard copy in the exam hall, as digital copies will not be accepted.

The SOE lists the subjects for which a student is eligible to sit for the exam and specifies the campus where the exam must be taken. It is essential to print the SOE before the specified deadline.

For further details visit the following link:

Instruction on how to print SOE

Exam Portal

When is the Statement of Entry needed?

A print-out of the Statement of Entry (SOE) is needed for the final and re-sit examinations scheduled at the end of each term. SOE is NOT needed for mid term examinations or unit tests.

How can I get my Statement of Entry for the examination?

What should I do if there is a mistake or error on my Statement of Entry?

If there is a mistake in your Statement of Entry, Refer to points 7, 8 and 9 in the Instructions for Printing the Statement of Entry.

Timetable

Where can I find the examination timetable?

Timetables of FINAL and RE-SIT examinations will be published on MNU website.

When will the examination timetable be released?

Examination timetables are generally released 2 weeks prior to the examination period. For FINAL examinations scheduled in the MNU Academic Calendar, a tentative timetable is published 2 months prior to the exam period, and the final version is released 1 month prior to the exam period.

RE-SIT timetables are usually released the week before the exam period.

Examination timetables will be accessible at the following site:

https://mnu.edu.mv/examinations/exam-timetables/

How do I report a clash in the examination timetable?

For FINAL examinations scheduled at the end of each term, clashes or issues in the Tentative Exam Timetable must be reported to the respective Faculty/Center within one week of its release. Clashes in the Final version of the Exam Timetable should be reported via the Exam Portal before the deadline specified on the final timetable.

For further details visit the following link:

Instruction on how to report a clash through the Exam Portal

Exam Portal

Library

Access / Registration

How do I access / register at the library?

When you register for a course, you will be automatically registered in the library.

If not, you could register at the library very easily by completing the following four steps:

  1. Visit library website: mnu.edu.mv/opac
  2. Click on Register
  3. Complete the form
  4. Save the form

You will get a registration confirmation email within 24 hours.

Can I use the Library OPAC on my mobile device, phone or tablet?

Yes.

I cannot login to the library OPAC. What can I do?

  • Click “Forgot Password” and enter Username.
  • An email will be sent to your registered email. (Student / staff email)

OR

Do the Libraries have individual / group study areas?

  • All libraries have individual study carrels.
  • Male’ campus libraries (Central, Business and Health) have individual / group study rooms.
  • You can book the rooms online or request via counter.

How can I book study rooms in MNU Libraries via online?

To book the study rooms online:

  1. Sign in to your OPAC account by visiting mnu.edu.mv/OPAC
  2. Search for “Study Room”.
  3. Click on the “Add” button near the library you want to book the study room.

Are there any computers available for library users?

Yes, computers are available in all Libraries for users.

How can I get access to Library services as an Alumni Member?

You need to be registered as an Alumni Member (through Student Support Services) and then register at the library.

Books / Materials

Who can borrow books from the Libraries?

All registered members at MNU Library can borrow library material. These include:

  • Students
  • Academic Staff
  • Administrative Staff
  • Alumni Members
  • Council member
  • Special members

How many books can I borrow at a time?

  • Academic Staff, Council Members, PhD Students can borrow 20 items for a Semester.
  • Part-time staff, Postgraduate and Undergraduate Students can borrow 10 items for 4 weeks
  • Diploma and other course students and Administrative staff can borrow 6 items for 4 weeks

How can I know the availability of the book without visiting the library?

  • You can search for the book from library OPAC (mnu.edu.mv/OPAC).
  • You can search by Title, Author, Year Published, Publisher, Subject and check the status of the material.

How can I see which books I have currently borrowed and are overdue?

You can view the detail of your borrowed books by:

  • Signing into Library OPAC account (mnu.edu.mv/OPAC) > My Portal > Loans OR
  • You can view the details from Library Mobile App.

I want to return library books. What are my options?

  • Visit any of the 8 libraries to return books. OR
  • Use Drop Box in the University Central Library and you will be notified.
  • If you are unable to visit the library, you may handover the material to a trusted person to return the material to the library. Please check status via OPAC.

Can I renew a book via another MNU Library?

Yes, you can renew via

  • library mobile app
  • OPAC
  • visit any of the MNU Libraries for renewing the material.

I am unable to renew a book? Why?

Reasons could be any of the following:

  • book is already overdue
  • the book is reserved by another user
  • unsettled charges / fine.

Can I borrow a book on behalf of another student/staff?

  • The library recommends the student to visit the library to borrow materials.
  • If there is a valid reason communicate with the library (library@mnu.edu.mv) and the library will look into the issue case by case.

I have lost / damaged my borrowed materials. What should I do?

  • If you have lost / damaged your borrowed materials, please inform the library as soon as possible.
  • Refer MNU Library Rules and Regulations Item no 7.2 Lost material/damaged items.

Online resources

Does the library have online resources?

Online resources are available via our Databases / repositories. Access could be obtained by contacting any of the MNU Library.

What are the available online resources?

Online databases / repositories include:

  • EBSCOhost
  • Research4life
  • Web of Science
  • LexisNexis
  • Saruna
  • Jstor
  • Cambridge Core Journals
  • OpenEditions

How do I get access to library Database?

Once you register at the library you will get access to the Library online collection. You can get the username and password by either.

  • Visiting the library and getting the Database card from the Library Counter, OR
  • Sending an email to library@mnu.edu.mv requesting access to the Database card.
  • Saruna (saruna.mnu.edu.mv) is an open access platform.

Reservation

The book I need is already borrowed by another user. How can I get it?

If the material you need is borrowed by another user, you have the option of reserving the books via:

  • Mobile app
  • OPAC OR
  • by visiting any MNU Library

A notification will be sent when the book is available.

Campus Libraries

Are there any Campus libraries?

MNU Campuses in Kulhudhuffushi, Gan, Thinadhoo and Hithadhoo has campus libraries.

The campus libraries will provide the same services as Male’ campus libraries.

Clearance Form

What should I do to get the library to stamp the clearance form?

Library clearance will be managed by the Student Administrative Services.

Donations

I have some books. How can I donate them to the library?

You can visit the library and donate or you can call the library (3345164) and the library will make arrangements to pick up the donated material.

Feedback

What if I want to provide feedback about the library? Is there anyway I can do that?

Yes, you can do this by either completing the feedback slip available at the libraries or by sending an email to library@mnu.edu.mv

Photocopy services

Can I photocopy material in the library?

Yes.

Payment of charges / fines

Can I delay paying my charges / fines?

Yes, but you will not be able to borrow / renew materials until the charges are settled.

Can I pay by card / transfer?

Currently, card payment is not available at the library but you could pay to the revenue section of MNU.

You can transfer payment and slip can be sent to library@mnu.edu.mv and revenue@mnu.edu.mv

Do you include holidays when counting overdues?

Yes. The overdue charges are calculated including holidays and weekends.

Services

What services are offered by MNU Library?

The library offers the following services:

  • Circulation service (registration/borrow/return/renew/reserve etc.)
  • Reference Desk service
    • Assistance in finding relevant materials (physical and online resources) for your studies
    • Referencing services: guidance in in-text citation and reference list
  • Information Literacy sessions for all users as per request and as per scheduled by library. Sessions include:
    • APA referencing
    • Search Strategies and Information Evaluation
    • Effectively using the library databases
  • Study room service
  • Access to computer facilities
  • Free Wifi
  • Photocopy service

Does the library provide assistance in APA referencing

Yes. The library provides the following assistance

  • Training sessions for group/individuals
  • APA referencing manual is available for borrowing
  • Guidance in in-text citation and reference list

Timing

What are the opening hours of MNU Library?

  • For opening hours go to mnu.edu.mv/library
  • MNU libraries are open during the semester period from:
    • Sunday to Thursday: 08:00 – 22:00 hours
    • Saturday: 08:00 – 16:00 hours

WiFi

Does the MNU Libraries have WiFi?

Yes, WiFi is available in all MNU libraries including campus libraries.

Student Support Services

Accommodation

Is there student accommodation available at the University?

We have four student Dhanaals at MNU.

  • Majudhudheen Dhanaal (Malé Campus).
  • Edhurukaleygefaanu Dhanaal (Kulhudhuffushi Campus).
  • Dhonbeyya Dhanaal (Hithadhoo Campus).
  • Dhannakaleygefaanu Dhanaal (Thinadhoo Campus).

For more information, visit our Student Accommodations page: https://mnu.edu.mv/hostelaccommodation/

What are the rules that need to be followed in Dhanaal?

Below is the link for Dhanaal Rules & Guidelines:
https://mnu.edu.mv/wp-content/uploads/2016/10/Dhanaal-thakun-jaaga-dhinumaa-beyehey-gaaidhu-21-May-2012.pdf

For more information please contact:

  • Majudhudheen Dhanaal (Malé Campus) Contact Number: 3345200
  • Edhurukaleygefaanu Dhanaal (Kulhudhuffushi Campus) Contact Number: 6527761
  • Dhonbeyya Dhanaal (Hithadhoo Campus) Contact Number: 6885053
  • Dhannakaleygefaanu Dhanaal (Thinadhoo Campus) Contact Number: 6842719.

How do I apply for the Student Accommodation?

MNU will announce availability of Accommodation for the Dhanaals.

For Majudhudheen Dhanaal (Male’ Campus), student can apply for Accommodation from the link below, make sure you submit the form before the deadline.

https://mnu.edu.mv/majudhudheen-dhanaal-application-form/

For Edhurukaleygefaanu Dhanaal (Kulhudhuffushi Campus), Dhonbeyya Dhanaal (Hithadhoo Campus) and Dhannakaleygefaanu Dhanaal (Thinadhoo Campus), please submit the Dhanaal form to the campus.

What are the facilities available in Dhanaal and what are the room fees?

  • Majudhudheen Dhanaal (Malé Campus)
    • Shared rooms for 900/- per month – Single room for 1200/- per month.
  • Edhurukaleygefaanu Dhanaal (Kulhudhuffushi Campus)
    • Shared rooms for 400/- per month – Single room for 500/- per month.
  • Dhonbeyya Dhanaal (Hithadhoo Campus)
    • Single room for 500/- per month.
  • Dhannakaleygefaanu Dhanaal (Thinadhoo Campus)
    • Single room for 500/- per month.

(Electricity, Water, Gas bills included in rent. Internet not provided).

Do I need to apply for student accommodation every semester?

Dhanaal accommodation is given for a semester and all students, including those who were residing in the Dhanaal, need to apply for accommodation end of every semester. 75% of Dhanaal placement is given for eligible, continuing students. 25% of the placements are reserved for new students.

End of each academic year, all students will need to vacate the MNU accommodation residences.

For more information email to studentsupport@mnu.edu.mv

Moodle

I have registered to subjects in self-service. But I still cannot see subject(s) from Moodle. How can this issue be solved?

Once you get registered for your subjects in self-service, it takes a few hours to synchronize.

However, if the subjects do not show in Moodle within two days, make sure there are no issues with your registration by emailing to studentservices@mnu.edu.mv or submit a ticket to Student Helpdesk (Registration) to solve your issue.

I cannot log in to Moodle. What should I do?

For your Moodle login, please use your student email. Use the “Sign in with MNU Email” link.
https://moodle.mnu.edu.mv/
If you have any issues, please email to studentsupport@mnu.edu.mv.

Scholarship

Does the university offer scholarships?

MNU offers a number of scholarship opportunities every semester to new students joining the University. If you need more information about the MNU Scholarships, please visit the Scholarship page on our website.

Do I need to resign from my job if I get MNU Scholarship?

Students who are awarded Undergraduate / Post graduate Full Scholarship, need to resign from their jobs.

If I differ or drop the course will my Scholarship status be effected?

Yes. If you differ or drop the course, you will no longer be eligible for the Scholarship you have secured.

I have already paid for my course fee, however I got MNU Scholarship. What should I do to claim my refund of the course fee?

Students are advised to settle the payment within two weeks of their registration. You can pay your course fee through self service (go to “Finance” and click to “Balance” to make your payment). If you have any queries please email the details to Revenue Section (revenue@mnu.edu.mv).

What are the documents needed to apply for MNU scholarships?

For Tuition Fee & Undergraduate Full Scholarship:

  • MNU Scholarship Form.
  • Attested O’ Level and A’ Level Certificates.
  • School Leaving Certificate.
  • ID Card Copy.

For Postgraduate Full Scholarship:

  • MNU Scholarship Form.
  • Attested Degree Certificate.
  • Attested Degree Transcript.
  • ID Card Copy.

For Shaheed Award:
This award will be opened for students from four Faculties (MNUBS, FHTS, FEST, CMS).
Fill in the Shaheed Award form and submit with your academic transcript to your respective Faculty.
Please email to studentsupport@mnu.edu.mv

For Special Scholarship (Gaumu Binaa Kurumah Dhey Khaassa Scholarship):

  • Gaumu Binaa Kurumah Dhey Khaassa Scholarship Form.
  • Attested O’Level and A’Level Certificates.
  • ID Card Copy.

What are the Spciel Scholarships (Gaumu Binaa Kurumah Dhey Khaassa Scholarship) provided in MNU?

Please go to the following link regarding the Special Scholarship (Gaumu binaa kurumah dhey khaassa Scholarship) provided in MNU.
Link: https://mnu.edu.mv/gaumu-binaa-kurumah-dhey-khaassa-scholarship/

Self Service

I am having some issues with the password in Self Service. What should I do?

Self service password can only be reset from self service page (not Moodle page).

I am unable to Access to Moodle / Self Service. What should I do?

  1.  Login to your Student Email.
  2.  Find an email from Self Service in your Student Email.
  3.  The mail will contain the username and password for your Self Service account.
  4.  Got to the website: self-service.mnu.edu.mv
  5. Write your username and password as in the email you received.
  6.  Remember to change your password as soon as you login the first time.

Please follow the instructions on the following link to get access to your student email and self service accounts. You can now reset your student email, self service and Moodle passwords yourself. Just follow the instructions on the following link: Password Reset Announcement.

If you have an issue regarding, please email to studentsupport@mnu.edu.mv or submit a ticket to Helpdesk under “Self Service”.

Student Email

How do we access our student email and self-service?

Follow the instructions in the video below to login into Student Email and Self Service Account.

 

 

 

I cannot Login to Student Email. What should I do?

Please Email the following details to Student Support Services (Email: studentsupport@mnu.edu.mv) or issue a ticket to helpdesk “Student Email”.

  • Student ID number
  • Student Name
  • Course
  • Phone Number

Student Card

My student ID card is lost / stolen. What should I do?

Fill in the Application for Student Card form (get the form from Student Support Services ‘or’ Download it from MNU website).

Go to Downloads > Students > Forms > “Application for Student Card”.

Fill in the form and pay MVR 50.00 to Revenue Section (counter no.2) in Student Administrative Services.

After payment Email that form with a blue background passport size photo to Student Support Services.

Please email to studentsupport@mnu.edu.mv

How do I apply for student ID card online? What are the document(s) I have to submit?

Fill in the Student Card Slip (get the slip from Student Support Services ‘or’ Download it from MNU website).

Go to Downloads > Students > Forms > “Request Slip for Student Card” and email the Form with a blue background passport size photo to Student Support Services. Please email to studentsupport@mnu.edu.mv.

Workshop / Tutoring

How can I apply for Workshop / Tutoring?

MNU Student Support Services will open application to register for Workshop and Tutoring and will email students to fill a google form. Students who want to join these sessions need to submit the google form in time to secure a place in the class.