Well-written letters and memos help staff understand information and act on it. This workshop focused on strengthening the professional writing skills of senior administrators and administrative officers. It covered business letter formats, official correspondence, appropriate tone, and the purpose and structure of internal memos. The training also explored grammar, punctuation, sentence construction, editing, and proofreading. Practical drafting exercises, peer review, and feedback were included to support learning. The workshop aimed to help staff prepare clear, concise, and accurate documents, improving the consistency of correspondence and information-sharing across MNU’s administrative services.