
This workshop explored how AI can support the everyday responsibilities of administrative staff. The programme introduced applications in email preparation, communication, meeting management, document drafting and formatting, task organisation, and workflow automation. Its focus was on helping staff identify practical ways to manage routine work more efficiently and prepare clearer, more consistent materials. By connecting AI tools with familiar office tasks, the session aimed to build digital confidence and encourage staff to explore their use in administrative processes. The workshop supported continued skills development and more organised working practices across MNU’s university services.

