Professional conduct shapes the quality of everyday university services. This interactive workshop explored the meaning of work ethics and its importance in public service, with a focus on punctuality, reliability, integrity, respect, teamwork, and accountability. It encouraged staff to reflect on how these values guide their responsibilities and their interactions with colleagues and service users. The session also highlighted the importance of meeting commitments and taking responsibility for individual actions. Through these discussions, the workshop aimed to support respectful working relationships, dependable services, and greater trust in the university’s administrative processes.