Clear and respectful correspondence is an important part of effective university administration. This training was designed to strengthen staff’s confidence in preparing formal and informal letters in Dhivehi. It focused on organizing information, following a consistent structure, and choosing wording suited to the purpose and reader. Particular attention was given to tone when communicating about difficult or sensitive matters. Practical drafting techniques aimed to help staff prepare professional correspondence more efficiently. The programme’s intended contribution was clearer messages, greater consistency in letter preparation, and more effective communication with colleagues and users of university services.