abdulla.ahusan@mnu.edu.mv

Abdulla Ahusan

Computer Technician

Biography

Abdulla Ahusan currently serves as a Computer Technician at the Faculty of Engineering Science and Technology, The Maldives National University.

With over eight years of professional experience, he specializes in computer systems and networking, assisting clients in resolving a wide range of hardware and software-related issues. As a Tier 2 support specialist, he consistently demonstrates exceptional problem-solving skills, resolving 99.2% of technical issues without the need for escalation to Tier 3 support.

Abdulla is now seeking to leverage his expertise and advance his career by providing high-level technical support to enterprise organizations as a Tier 3 specialist at The Maldives National University.

Professional Experience

  1. Computer Technician FEST (2024 – Present)
  2. IT Technician Gizmo (2021 – 2023)
  3. Assistant Manager Prolap. (2013 – 2020)

Areas of Expertise

•  Troubleshooted all network connection problems which arose for clients.
•  Assisted clients in maintaining optimal connectivity and bandwidth.
•  Supported internal administrative team (e.g., printers, scanners,
computers, routers).
•  Installed and trained new clients on QuickBooks Point of sales and
•  Enterprise software efficiently and effectively.
•  IT Troubleshooting & Problem Solving
•  Onsite & Remote Technical Support
•  Up-to-Date Knowledge of Computer Operating Systems
•  LAN & WAN Connectivity & Maintenance
•  Computer Hardware Systems & Components
•  Excellent knowledge in CCTV camera installation and configurations
•  Excellent knowledge in server and backup systems

Associated Labs

•  Lab Names: General Computer Labs
•  Lab Names: Networking Lab
•  Lab Names: Multimedia Lab
•  Lab Names: Geospatial Lab
•  Design and Visualization Lab